Key Information about Farmers Finance Card

Please find below a summary of and links to important information relating to your Farmers Finance Card. For more information about your Farmers Finance Card refer to our Frequently Asked Questions.

 

What is Farmers Finance Card?

  • Farmers Finance Card is a credit card that allows you to make purchases using different payment plans. Find out more here.

 

Important Documents and Policies

Click on the below links to download and view the relevant documents.

  • Terms and Conditions – these are the terms and conditions that govern the use of your Farmers Finance Card.

 

Fees and Charges

A summary of some fees are below. For a full list of fees and charges including default fees and charges click here.

  • Our standard interest rate is 25.50%. Depending on the special offers available at the time of your purchase a lower interest rate may apply to your purchase. Interest accrues daily and is applied to your account monthly on the day that your statement is printed. (Correct as at 28 December 2017)

  • There is no annual account fee for having a Farmers Finance Card. (Correct as at 28 December 2017)

 

What if I want to cancel my Card?

You have the right to cancel your Farmers Finance Card Account at any time. The Credit Contracts and Consumer Finance Act 2003 provides you with certain cancellation rights, but strict time limits will apply. You can also cancel your Farmers Finance Card Account at any time in accordance with the Farmers Finance Card Terms and Conditions by calling us on 0800 10 11 70. You will still be liable for all transactions made up until that time in accordance with the Farmers Finance Card Terms and Conditions and the outstanding balance will immediately become due and payable.

For more information about cancelling your Card and time frames click here.

 

What are the consequences of default?

For information about the consequences of default click here.

 

How to apply for Unforeseen Hardship

If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply to us for an unforeseen hardship variation. If approved, we may agree to change your contract.

For more information about applying for Unforeseen Hardship click here.

 

Making a complaint

We have an internal complaints handling process. If you have a problem, concern, or complaint about any part of our service, please contact us so that we can try to fix the problem.

To find out how to contact us about a complaint click here.

 

How to change your contact details

If any of your contact details have changed please log in to My Account or phone us on 0800 10 11 70 to update your contact information.