When will my card expire?
Farmers Finance Cards do not have an expiry date. However, if your card is unused for some time, your account itself may […]
FAQ Category: Managing your card
Can I spend over my credit limit?
Your credit limit is the maximum amount of credit available for you to use. Purchases over your credit limit will be declined […]
Why is my balance over my credit limit?
This can happen if interest, fees or other charges are made to your account while the balance is at the credit limit. […]
My name has changed – how do I update this on my account?
A Change of Name form needs to be completed and returned to the following address: Retail Financial Services 111 Carlton Gore Road […]
My contact information has changed – how do I update this?
You can update your contact information in My Account or by contacting our team.
My name and/or date of birth on my account is incorrect – how do I update this?
Please get in touch with our team to have your account corrected. You may be asked to provide your Driver’s License, or […]
How do I authorise someone to access my account information?
To authorise an individual to access information contained on your account please get in touch with our team to obtain an Authorised […]
My card has been lost, stolen or damaged. How do I get a new one?
Please contact our team to have your card cancelled and a new card issued.
How do I find out my closing balance, balance owing and available credit?
You can find this information on your statement, via My Account or by contacting our team.
How do I get a pay off quote?
A Pay Off Quote can be provided by contacting our team. You will be asked to provide the expected date of payment […]