FAQ Category: Managing your card

If your account is in credit a “-“ (minus) symbol will appear before the closing balance on your statement.

A refund can be performed when there is a credit balance on your account or in special circumstances, for example, when payments […]

A refund can be actioned to someone else only in cases where the payment is sent back to the bank account from […]

Please contact our team to have your card cancelled and a new card issued.

You can find this information on your statement, via My Account or by contacting our team.

A Pay Off Quote can be provided by contacting our team. You will be asked to provide the expected date of payment […]

Pay Off Quotes can be emailed or faxed to a third party recipient at your request. This is a free service.

The closing balance on your statement or Online Services is the amount of the total amount owing on your account as at […]

Please get in touch with our team to close your account. To close your account the balance must be repaid in full. […]

No. We are no longer accepting new Farmers Finance Card. However, you can apply for a Farmers Mastercard.