How is my Minimum Due calculated?
Farmers Finance Card: Your minimum due each month is calculated as the greater of $10 or 3% of your card balance. Farmers […]
Archives: FAQs
I didn’t receive my statement – what do I do?
Statements are issued every month that there is activity on your account. If you have no purchase plans that are currently billing, […]
Can I change the date on which my statements are sent?
Statement dates are set up at the time the account is activated and cannot be altered.
What can I do if there are purchases or payments on my statement that I do not recognise?
Please get in touch with our team.
What reference number do I use on payments?
Please use your account number as the reference number on all payments.
Why did my payment go on my Farmers Finance Card not my Fixed Instalment?
Payments are allocated to the account by the reference number used on the payment. To have your payment transferred to the account […]
Why has my payment not been applied to my account?
If you have used an incorrect reference number your payment will have been sent to our holding account. Please contact our team […]
How much do I pay?
Your monthly statement contains the Total Amount Due each month. This information can also be obtained by logging into My Account or […]
What happens if I miss a payment?
If payments are not received by the due date your account will become overdue. Your statement will be sent at the normal […]
Can I change my due date to another date?
Due dates are set up at the time the account is activated and cannot be altered.