Why is my balance over my credit limit?
This can happen if interest, fees or other charges are made to your account while the balance is at the credit limit. […]
Archives: FAQs
Can I spend over my credit limit?
Your credit limit is the maximum amount of credit available for you to use. Purchases over your credit limit will be declined […]
When will my card expire?
Farmers Finance Cards do not have an expiry date. However, if your card is unused for some time, your account itself may […]
How do I shop without my card?
To shop without your card you’ll need to provide some identification to the sales person, and we’ll need to speak to you […]
How do I cancel my card?
We do not permit cards to be cancelled while the account remains open unless they have been damaged, stolen or lost. Before […]
How do I remove the joint account holder from my account?
Please get in touch with us to request a form to remove the Joint cardholder from the account. This must be completed […]
What can a joint cardholder do?
A Joint cardholder has the same entitlements to the account as the Primary cardholder, including applying for a credit limit increase, updating […]
What can an additional cardholder do?
Additional cardholders are permitted to shop using the credit facility. Additional cardholders are not responsible for the balance on the account, and […]
How many additional Cardholders can I have on my account?
There is no limit on the number of additional cardholders that you may have on your account.
Can I get a refund sent to someone else?
A refund can be actioned to someone else only in cases where the payment is sent back to the bank account from […]